Cartoon of hands tiptoeing on coins with soap and a rubber ducky

How Much Will I Pay for A Bar of Soap?

Just putting this out here: I am not a drug addict. I don’t gamble. And, aside from a periodic glass of wine, I am not much of a drinker. I wouldn’t say that my life is boring; but, when it comes to cardinal sins, I am kind of lame. That said, I have some vices.…

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Hand holding magnifying glass on website copyright date

It All Matters

Have you ever watched the TV show The Wire? I won’t go on here about what a good show it is, many others have covered that territory. Recently, I was watching an episode and one of the characters, explaining his actions to another, said “It all matters. I know we thought it didn’t, but it…

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Erika dressed as a pilgrim holding up a cooked turkey

Hey Clients, Thank You!

Can I get more cliche than thanking my clients right before Thanksgiving? Probably not. I am pretty sure that every year since I started my business in 2011, I have written a blog post in November thanking my clients. But (and how often have we said it this year?), 2020 is different.  It’s always an…

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person writing new years resolution list

New Year, New You

How is your New Year’s resolution going? Are you maybe feeling a little guilty? It’s ok. Resolutions can be a great way to make positive changes, but they frequently last about as long as it takes to put away your holiday decorations. Sticking with resolutions is always harder than making resolutions. In my experience, the…

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three gifts wrapped in purple wrapping paper

Always Remember to Say Thank You

If you type a variation of “what do I need for my business to succeed” into a search engine, then you’ll get somewhere in the neighborhood of one quintillion blog posts and articles promising an answer. You need a brand new website! No wait, you really need an automated chatbot! Or, just kidding, you really,…

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Tiger crouched down in grass

Hunt, Kill, Eat (Metaphorically)

As a rule, professional services organizations all go through the same cycle. They hunt, they kill, and they eat. All metaphorical, of course. (Not to say that I don’t periodically have killing on my mind.) Searching for potential leads, converting leads into clients, and completing work for clients – while not as catchy – is…

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marker creating check mark on paper

When Your Worst Client Comes Back for More

Nightmare clients. We’ve all had them. If you were lucky, you turned lemons into lemonade and salvaged the relationship. If you weren’t, those clients now feature heavily in your literal nightmares – possibly accompanied by your terrifying fourth-grade math teacher. Either way, you probably didn’t have to deal with the nightmare clients for too long…

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Grateful definition in the dictionary

Giving Thanks for Failure

Well, we blinked, another year passed and Thanksgiving is upon us once again. As I do every year, I have been reflecting recently on where Spring Insight is, how it got there, and how many people I have to thank for that growth. This year, it strikes me in particular how much failure has played…

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