bags of money with thumbs up icons on them, concept for reputation management

Your reviews are currency, spend them wisely

By Erika Dickstein | November 11, 2020

Here is something I can tell you about Spring Insight clients. They really like us. When we finish a project, we have happy customers who have good things to say about us. (Ok, except in one case that we don’t talk about where the client puts pins in a voodoo doll of me. But, that…

Read More
skeletons in the closet sign with clouds and sky background

Dealing with Ugly Skeletons in Your Company’s Closet

By Erika Dickstein | October 13, 2016

As the news on various political figures and celebrities always likes to remind us, The Internet never forgets. And despite the best efforts of Europe’s highest court to enforce a “right to be forgotten,” in the US there is not even a vague law giving us the ability to permanently erase our online histories. Even…

Read More
finger pressing a red button with the text "internet news"

Could Taking A Stand Hurt Your Brand?

By Erika Dickstein | July 20, 2016

What do you think about the plagiarism accusations against Melania Trump? Was it really plagiarism? 58 words? Who cares? After all no one since Cicero, has said anything truly original in a political speech. This story has owned the news cycle. As a small business, it can be so tempting to beckon a little bit…

Read More
Computer screen with a 1-star review featured

Attack of the (Business) Killer Websites

By Erika Dickstein | October 15, 2015 |

We spend a good portion of our daily lives online and that can be a great thing. Information about everything from the best car to buy to the newest way to consume pumpkin spice is immediately available to us 24/7. The flipside of living in an age that is so engaged online, though, is that…

Read More