Your Website Needs a Care Plan

Recently, a care plan client of mine asked me to provide some design work for her website. When I explained that the work would be out of scope, she asked me what exactly she was paying me for every month. At first, I couldn’t believe this question. My website clearly states what all is provided…

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Hey Bob Marley, Stop Stealing My Bandwidth

The amazing thing about owning a business is that sometimes the problems are super interesting. Let me tell you such a tale, and in the process, teach you about a nefarious practice called “hotlinking”. About a month ago, I received an overage bill for traffic to a site that we host. I resell hosting from…

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Own a website? You need to read this. 

Remember that old saying, “when I tell you to jump, you ask how high?” Every industry has an 800-pound gorilla that periodically tells everyone to jump. In the web world, that gorilla is  Google and Google wants us all to reach for our jump ropes. There are two changes coming in early 2017 that you…

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Don’t let your website become the DC Metro

This week, with less than 24 hours notice, the DC Metro system shut down for 29 hours ON A WORKDAY. What could have prevented the sudden paralysis? (No, it had nothing to do with Obama’s announcement of a Supreme Court nominee.) Two words: regular maintenance. For readers who haven’t lived in a transit city, the…

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