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GDPR Compliance and You (and your North American Business)

As our friends/overlords at Facebook would be quick to inform us, digital privacy is one of the biggest issues we face today. After spending decades mindlessly checking boxes that shared personal information with all manner of organizations, consumers are starting to realize that giving someone eternal access to their personal information in exchange for insight…

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Own a Website? You Need To Read This

Remember that old saying, “When I tell you to jump, you ask how high?” Every industry has an 800-pound gorilla that periodically tells everyone to jump. When it comes to the web, that gorilla is Google. Google and other search engines update and tweak their algorithms all the time. Hundreds of updates occur every year…

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Favicons: The Must-Have Website Accessory

When it comes to talking about website strategy, I usually focus on simple but dramatic elements that make a big difference to the look and feel of your website. For example, if you want users to associate your brand with their comfort, avoid website elements that remind you of a virtual used car salesperson. This…

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Blog Spam: The TP-ing of the Internet

Last week, I discussed what to do when you realize your website has been hacked. Less sophisticated, but almost as spooky, is spammers posting links to cheap Rolex sites and Viagra stores in the comment section on your blog. Think of blog spammers like teenagers toilet-papering your house on Halloween. Sure, there are worse things…

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Help! I’ve been hacked!

There is no call that strikes fear in the heart of a business owner quite like the one where your friend calls and asks, “Um, have you looked at your website recently? It looks like it might have been hacked.” Ugh. What do you do when you realize your website was hacked? Have backed up…

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